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Frequently Asked Questions
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Yes. You can utilize live streaming integration via Zoom for live streaming free events. Our native live streaming platform is only available for paid events.
When you create your EventSprout account, you will also create a Stripe payment processing account. At that point, you can manage your payout schedule through Stripe. Most customers receive payouts on a daily or weekly schedule.
Generally for smaller events under 1,000 people, scanning equipment isn't necessary. In those cases, Event Organizers can print a will call list (list of attendees who purchased a ticket) and simply check them off as they enter into the venue.
Absolutely. If managing and building out your event on the EventSprout platform becomes too time consuming, please contact us to discuss upgrading to the full service option.
Yes, you can run a hybrid event that includes both in person and live streamed ticket types.
The full service package typically makes sense for events expecting 1,000 guests or more.
We offer our scanners preloaded with our scanning software for rent or loan. Typically scanning equipment is available for loan with our full service offering.
Yes. You can choose for the customer to pay the fees or bundle the fees in the price of the ticket and pay them yourself.